Industry Forum: Corporate Inbreeding Stifles New Ideas
I was describing my consulting services to a man on the phone. "We just had a very prestigious firm do an evaluation of our business and with a few minor exceptions, they validated our processes," he said. I thought validation meant finding the right guy to stamp your parking ticket. Paying a consultant to come in and pat you on the back and tell you you're doing well? Never.
I said, "That's great, it's always a good idea for a company to have an outsider come in and take a fresh look at things." After a short conversation, I learned that his boss used to work for the current consulting firm and had no interest in another firm.