Great company Customer Experience (CX) programs seek to rapidly understand and mitigate customer negative experiences in any stage of their use of a company's products or services and turn the negatives into positives, or at least neutral, to create improved overall CX. Over time, companies that create progressively better CX began to create a competitive advantage over their competitors and, most importantly, create customers that become loyal and vocal brand advocates.
Dura Industries, reputable color developer and applicator of liquid PVDF and powder coatings, teamed up with Valspar, frontrunner in the international coil and extrusion architectural coatings industry and part of Sherwin-Williams Extrusion Coatings, to create and coat the renowned façade of the Smithsonian National Museum of African American History and Culture. For this specific project, Dura Industries implemented a hand-painted five-coat system for the first time in the company’s history.
The Lunda/Ames Joint Venture, a major partner in the multiyear construction of the St. Croix Crossing, chose to extensively apply an easy-to-use, low-toxicity corrosion inhibitor to protect various post-tension strands placed throughout the bridge during construction.
The former Spruce Goose hangar that was built by aircraft innovator Howard Hughes in 1945 in Playa Vista, California, is being renovated for use as office space. The project’s architects were looking for an infrared heat reflective coating and a dark color that will last on the building and not fade, and provide energy savings.
Michelman recently held Commitment2Communty Day, the company’s 6th annual global day of service when hundreds of employees around the globe left their offices, labs and email behind to volunteer their time at a wide variety of locations.
It takes a strong and imaginative mind coupled with in-depth technical knowledge and an artistic flair to think outside the box and create a truly unique residential design. A newly completed house in Los Angeles showcases a dramatic and elegant exterior feature that commands attention.
Investing in batch powder coating equipment is an exciting step in expanding a production shop's business. By the time all the pieces arrive and are installed - the pretreatment equipment, dry-off oven, spray booth, powder guns, and curing oven - it's tempting to dive in right away. However, before you start using it, make sure you've received training on how to operate and maintain all of your new equipment.
Shipping hazardous materials is a complicated, time-consuming process. Integrating ERP and DG software systems takes initial IT work, but results in a simplified shipping process with more robust capabilities – which is the ideal logistics technology solution for streamlined compliance.
OEMs turn to custom formulators to solve complex adhesion problems with laminated coil and sheet metals
November 15, 2017
For manufacturers that utilize flat-rolled steel, aluminum and other metals to fabricate parts or products, the ability to bond decorative foils and laminate films to the substrate provides an opportunity to deliver attractive finishes for a competitive edge.