The percentage of people who indicated a level of concern from 8-10 (on a scale from 1-10) with the following: 

· Current economy: 69%

· Achieving business goals over next three months: 60%

· Achieving business goals over next six months: 56%

· Supply chain interruptions: 55%

· Business stability for next 12 months: 54%

· Friends/family becoming infected by COVID-19: 53%

· Employees not showing up for work: 38%

· Skilled labor shortages: 36%

· Becoming personally infected by COVID-19: 32%

· IT cybersecurity with remote employees: 25%

 

The percentage of active business that is on schedule, delayed or cancelled:

· On schedule: 67%

· Delayed: 26%

· Cancelled: 7%

 

The percentage of planned business that is on schedule, delayed or cancelled:

· On schedule: 63%

· Delayed: 31%

· Cancelled: 6%

 

Anticipated Workforce Changes in Next 3 Months

Lay off all employees – 1%

Lay off some employees – 24%

Temporarily suspend employees with pay – 22%

Temporarily suspend employees without pay – 21%

Rehire previously suspended/laid off employees – 13%

Hire new employees – 11%

No change – 33%

Don’t know – 17%

 

Currently Communicating with Customers Via…

Phone calls – 72%

Email marketing – 56%

Business website updates – 32%

Social media – 26%

Posted signage 7%

Advertising – 4%

Email communications* 4%

Video chat/online software* - 2%

Mailers – 1%

Webinars* - 1%

No change in communication/business as usual – 18%

*Code created from write-in response