Dr. A.A. Imberman is chairman and chief executive officer of Imberman and DeForest, a consulting firm focused on business issues and human resource management. Dr. Imberman has lectured at several dozen universities and has published more than 120 articles on all aspects of human resource administration. He can be reached at 847.733.0071 or imbanddef@aol.com.
In some companies, management is unaware that its typical behavior limits profits. Many typical executives give most of their attention to the outside world, where many opportunities for increased business and profitable returns may be available. But asking the right questions and finding answers about the prosaic elements in plant performance is the only way to achieve true success.
