Painting & Coating Industry (PCI) logo Powder coating summit logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Painting & Coating Industry (PCI) logo Powder coating summit logo
  • NEWS
    • Latest News
    • Market Trends & Reports
    • Finishing News
    • Price Alerts
    • Subscribe to Newsletters
    • Global Top 10/ PCI 25
    • Weekly Featured Article
    • COATLE Word Game
  • PRODUCTS
    • Product News
    • Must See Products and Services
  • MATERIALS
    • Additives
    • Resins/Polymers
    • Pigments
    • Equipment
    • Distributors
  • TECHNOLOGIES
    • Adhesives
    • Architectural Coatings
    • Finishing Articles
    • Finishing Technologies
    • Finishing Equipment
    • Industrial Coatings
    • Nanotechnology
    • Powder Coatings
    • Solventborne
    • Special Purpose Coatings
    • Sustainability
    • UV Coatings
    • Waterborne
  • RESOURCES
    • Columns
      • Did you know?
      • Distribution Dive
      • Formulating With Mike
      • Innovation Insights
      • Powder Coating Perspectives
      • TiO2 Insider
    • Blogs
      • Editor's Viewpoint
      • Industry Insights
    • Coatings Supplier Handbook
    • Podcasts and Videos
      • COAT-IT! Podcast
      • Videos/PCI TV
    • PCI Store
    • Classifieds
    • eBooks
    • Sponsor Insights
    • White Papers
    • COATLE Word Game
  • EVENTS
    • Coatings Trends & Technologies Summit
    • Paint and Coatings Academy
    • Webinars
    • Calendar of Events
    • Lifetime Achievement Award
  • DIRECTORIES
    • Buyer's Guide
    • Equipment Directory
    • Materials Directory
  • EMAGAZINE
    • Current Issue
    • eMagazine Archive
    • China Issue Archive
    • Editorial Advisory Board
  • CONTACT
    • Contact Us
    • Advertise
    • Subscribe to eMagazine
    • Subscribe to Newsletters
  • SIGN UP!

The Ten Commandments of Prospecting

October 4, 2000
The Ten Commandments of Prospecting is a proven success formula for prospecting and selling success.

Commandment I - Make an appointment with yourself for one hour each day to prospect.

Prospecting, like anything else, requires discipline. Prospecting can always be put off until a later day when the circumstances will be better. I can assure you that the time to prospect will never be exactly right. Make an appointment with yourself each day to prospect.

commandment II - Make as many calls as possible.

Before prospecting, you should always take the time to properly define your target market. This way, you will only call the best prospects in the market. By calling the best prospects, every call will be a quality call since you will only call those prospects who are most likely to buy large quantities of your product or service. Make as many calls as possible during the hour. Since every call is a quality call, more is always preferred to less.

Commandment III - Make your calls brief.

The objective of the prospecting call is to get the appointment. You cannot sell a complex product or service over the phone and you certainly don’t want to get into a debate of some sort. Your prospecting call should last about two to three minutes, and should be focused on introducing yourself, your product, getting an understanding of the prospect’s needs so that you can provide them with a good reason to meet with you, and, most importantly, getting the appointment.

Commandment IV - Be prepared with a list of names before you call.

Not being prepared with a list of names will force you to devote much, if not all, of your prospecting hour to finding the names you need. You will have been busy and will feel as though you worked hard, but you will have made no calls. I recommend having at least a one-month supply of names on hand at all times.

Commandment V - Work without interruption.

I recommend that you not take calls and not entertain meetings during your prospecting time. Take full advantage of the prospecting learning curve. As with any repetitive task, the more you repeat the task during a contiguous block of time, the better you become. Prospecting is no exception to the rule. Your second call will be better than your first, your third better than your second, and so on. In sports, they call this getting in the groove. You will find that your prospecting technique actually improves over the course of your prospecting hour.

Commandment VI - Consider prospecting during off-peak hours when conventional prospecting times don’t work.

Conventional cold-calling hours are between 9AM and 5 PM. Set aside one hour each day during this period to prospect. If conventional cold-calling hours are not working for you, consider switching or supplementing your prospecting time by prospecting during off-peak hours. Some of your best work might be done between 8 and 9 AM, 12 and 1 PM, and between 5 and 6:30 PM.

Commandment VII - Vary your call times.

We are creatures of habit; so are your prospects. In all likelihood, they attend the same meeting every Monday at 10 AM. If you cannot get through at this time, try calling them at other times during the day or on other days. You’ll be amazed at the results. The next commandment discusses tracking your calls and call times.

Commandment VIII - Be organized

I use a computerized contact management system, and I strongly suggest that you do as well. The contact-management system you choose should allow you to record a follow-up call three years from tomorrow with no more difficulty than it would be to record one for tomorrow.

Commandment IX - See the end before you begin

In his book, The Seven Habits of Highly Successful People, Steven Covey tells us to see the end before we begin. He is, in effect, telling us to establish a goal and then develop a plan to achieve that goal. This advice works well in prospecting and business development. Your goal is to get the appointment and your plan (your cold call script) should be designed to achieve your goal.

Commandment X - Don't stop

Persistence is one of the key virtues in selling success. I have often read that most sales are made after the fifth call and most salespeople quit after the first.

For more information on sales techniques, call 914/232.4682; fax 914/232.4845; e-mail paul@redhotsales.com; visit www.redhotsales.com.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • pci1022-Kinaltek-Lead-1170.jpg

    A Novel Pigment Production Technology

    Following an extensive R&D program that demonstrated...
    Paint and Coating Pigments
    By: Jawad Haidar and Nitin Soni
  • pci global top 10

    2025 Global Top 10: Top Paint and Coatings Companies

    The following is PCI’s annual ranking of the top 10...
    Global Top 10 and PCI 25
    By: Courtney Bassett
  • 2025 pci 25

    2025 PCI 25: Top Paint and Coatings Companies

    PCI's annual ranking of the top 25 North American paint...
    Global Top 10 and PCI 25
    By: Courtney Bassett
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eMagazine
  • Newsletters
  • Online Registration
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the PCI audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of PCI or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • colorful building exterior
    Sponsored byDow

    Insights into Exterior Architectural Coating Degradation: Bridging Accelerated and Natural Weathering

  • digital pigments
    Sponsored bySiltech

    The Fourth Dimension of Silicon: Siltech Q Resins

Popular Stories

Company News

What the AkzoNobel–Axalta Merger Means for the Future of Coatings

AkzoNobel and Axalta Headquarters

AkzoNobel and Axalta Announce $25 Billion Merger

Wacker logo

WACKER Plans More Than 1,500 Job Cuts

pci academy

PCI Buyers Guide

Submit a Request for Proposal (RFP) to suppliers of your choice with details on what you need with a click of a button

Start your RFP

Browse our Buyers Guide for manufacturers and distributors of all types of coatings products and much more!

Find Suppliers

Events

September 4, 2025

N-Butylpyrrolidone (NBP) as a Green Solvent to Replace N-Methylpyrrolidone (NMP) in Industrial Coating Applications

ON DEMAND: EPA published a regulation proposal around N-methylpyrrolidone (NMP) in June 2024 to ban or limit NMP in many applications, such as paints and coatings and their removers. N-butylpyrrolidone (NBP) is a powerful and versatile solvent for a variety of industries looking for alternatives to substance of very high concern (SVHC)-listed solvents.

March 24, 2026

The Manufacturing & Automation eXchange (MAX)

MAX presents a rare opportunity to observe the full scope of manufacturing in one environment. From systems integration and materials handling to automation, quality, safety, and packaging, each discipline is represented through live, operational displays. By experiencing these technologies side by side, as they are on actual production floors, attendees gain a grounded understanding of how manufacturing functions align, overlap, and evolve in practice.

View All Submit An Event

Poll

Longest-running laboratory experiment

What is the longest-running laboratory experiment?
View Results Poll Archive

Products

Automotive Paints and Coatings, 2nd Edition

Automotive Paints and Coatings, 2nd Edition

Now in its second edition and still the only book of its kind, this is an authoritative treatment of all stages of the coating process.

See More Products
pci case ebook

PCI webinar

Related Articles

  • pci0712-PCI25-422.jpg

    Global Top Ten and The PCI 25

    See More
  • flags country

    Global Top Ten and The PCI 25 - 2013

    See More
  • jamestown

    Ten Tips for Outsourcing Coatings Manufacturing

    See More

Related Products

See More Products
  • durability.jpg

    Increasing the Durability of Paint and Varnish Coatings in Building Products and Construction 1st Edition

  • handbook-of-adhesives-and-s

    Handbook of Adhesives and Sealants, Volume 1

See More Products
×

Keep the info flowing with our eNewsletters!

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Manufacturing Division
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey & Sample
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Youtube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing