ITASCA, IL - Fitz Chem Corp., a Midwest distributor and sales agent of raw materials to the coatings, plastics, ink, construction, adhesives and personal care industries, announced that Terri Dwyer has joined the company’s Customer Service Department as a Customer Service Representative. Her essential duties and responsibilities are to process incoming orders, confirm pricing and product availability, and maintain customer codes. In addition, Dwyer will ensure that Fitz Chem’s customers are supplied with accurate and detailed shipping information of their orders.