Both Ideal-Pak and PASE Group’s manufacturing facilities continue to operate at normal levels. There have been no reported cases of the Coronavirus within the organization to date and we are taking an aggressive approach with health management precautions in our facilities. While we expect there to be impacts to manufacturing in the coming days and weeks, today we are manufacturing machines at normal capacity.
We have not yet had any significant disruptions to our supply channel. We have not encountered any raw material supply issues. In the event our supply chain does get disrupted, we will contact customers who have current orders to provide updates. To date, outbound customer shipments have not been impacted.
Ongoing Precautions and Escalation Plans
We have increased awareness of personal hygiene and implemented increased cleaning processes in our facilities and are requiring social distancing as a precaution. We have tested our tools and IT network and verified the ability for critical resources to work from home successfully, with approximately 1/3 of our non-manufacturing staff now working from home with more to follow in the coming days.
We are implementing a visitor screening process to prevent risk of exposure. However, at this point we are discouraging visitors to our facilities in order to minimize the health risks to all involved and ask for your understanding. For many years we have utilized video as an effective tool for machine factory acceptance (FAT) and encourage you to use this service whenever possible in the coming weeks.
Next-level containment measures have been prepared and we are ready to implement these should it be deemed necessary.
We are maintaining our parts and service support with some travel restrictions for our field service technicians and engineers and stand ready to support your needs. Standard service hours remain 7:00 am to 4:30 pm Monday-Friday.