CARY, NC – Arkema Emulsion Systems has announced the expansion of dedicated customer service capabilities at its Cary, NC, headquarters. The expansion includes the addition of four trained representatives who will work with customers to answer general product-related questions, assist in delivering specific product technical support and accept orders for the company’s full line of emulsion polymers. For general customer inquiries, customer service representatives will operate as the Arkema Emulsion Systems Latex Line Expertise Center and can be reached in North America at 866/837.5532.
“Making it easy for our customers to do business with us continues to be an important goal for our company,” said Tim Rhoads, Supply Chain Director for Arkema Emulsion Systems. “By establishing our own in-house, dedicated customer service team, we believe we will be able to continue to be responsive to customer needs and shorten the time to provide answers and support.”
Arkema Emulsion Systems manufactures and markets products for use in architectural and industrial coatings, traffic paints, specialty coatings, adhesives, sealants, and construction products.