NAPA, CA – The National Coil Coating Association’s (NCCA) annual meeting, “Connecting With Customers and Sustainability,” will take place April 7-9, 2014, at the Silverado Resort in Napa, CA. Janet Lapp, a psychologist, author and consultant for workplace transformation, will deliver the keynote address. She will discuss research into how to create loyal and emotionally connected customers.

For more information about the conference, visit www.coilcoating.org.