MONTVALE, NJ — Benjamin Moore has repeated its ranking as highest in customer satisfaction with interior paint in the J.D. Power and Associates 2012 Interior Paint Satisfaction StudySM. In 2012, the brand made the listing, and in retaining its spot for 2012, it outperformed 13 other paint brands, receiving an index score of 790 on a 1,000-point scale. Moreover, Benjamin Moore was cited for performing particularly well in three of the study factors: application, offerings and durability.
Now in its sixth year, the J.D. Power and Associates consumer study on interior paint satisfaction was based on more than 8,000 respondents who purchased and applied interior paint within the previous 12 months.