Items Tagged with 'customer service'

BYK announced the creation of a new subsidiary in South America to strengthen its market position and customer relationships.

The new solution enables chemical suppliers and distributors to power modern online customer experiences and unlock growth opportunities on their websites.

According to the J.D. Power 2022 U.S. Home Improvement Retailer Satisfaction Study^SM, customer satisfaction with home improvement retailers has never been higher, despite high lumber prices and supply chain challenges. 

Zochem, a subsidiary of Horsehead Holding Corp., has implemented a Customer Resource Management System (CRM).

Customer questions are inevitable in a technical industry. Here are five simple, essential elements of high-quality customer service.

Officials with U.S. Zinc announced that the company has created and implemented new guidelines and tools to better ensure superior customer service.