Items Tagged with 'customer service'

According to the J.D. Power 2022 U.S. Home Improvement Retailer Satisfaction Study^SM, customer satisfaction with home improvement retailers has never been higher, despite high lumber prices and supply chain challenges. 

Zochem, a subsidiary of Horsehead Holding Corp., has implemented a Customer Resource Management System (CRM).

Customer questions are inevitable in a technical industry. Here are five simple, essential elements of high-quality customer service.

Officials with U.S. Zinc announced that the company has created and implemented new guidelines and tools to better ensure superior customer service.